1. Response time
My coach responds to my messages within a reasonable time during coaching hours. *
1 2 3 4 5 6 7 8 9 10
1 = Strongly disagree 5 = Neutral 10 = Strongly agree
Not applicable / Not enough experience 2. Quality of support
I feel supported by my coach when I face challenges. *
1 2 3 4 5 6 7 8 9 10
1 = Strongly disagree 5 = Neutral 10 = Strongly agree
Not applicable / Not enough experience 3. Clarity and structure
I understand my plan and know what I need to focus on. *
1 2 3 4 5 6 7 8 9 10
1 = Strongly disagree 5 = Neutral 10 = Strongly agree
Not applicable / Not enough experience 4. Quality of advice
My coach gives clear, practical advice I can apply. *
1 2 3 4 5 6 7 8 9 10
1 = Strongly disagree 5 = Neutral 10 = Strongly agree
Not applicable / Not enough experience 5. Training programme
My training programme suits my goals, ability, available time, and equipment. *
1 2 3 4 5 6 7 8 9 10
1 = Strongly disagree 5 = Neutral 10 = Strongly agree
Not applicable / Not enough experience 6. Nutrition guidance
My nutrition guidance is practical and suits my goals and lifestyle. *
1 2 3 4 5 6 7 8 9 10
1 = Strongly disagree 5 = Neutral 10 = Strongly agree
Not applicable / Not enough experience 7. Personalisation
My coach takes my circumstances and preferences into account. *
1 2 3 4 5 6 7 8 9 10
1 = Strongly disagree 5 = Neutral 10 = Strongly agree
Not applicable / Not enough experience 8. Accountability
My coach follows up and helps me stay consistent. *
1 2 3 4 5 6 7 8 9 10
1 = Strongly disagree 5 = Neutral 10 = Strongly agree
Not applicable / Not enough experience 9. Programme adjustments
My coach reviews my feedback and adjusts my plan when needed. *
1 2 3 4 5 6 7 8 9 10
1 = Strongly disagree 5 = Neutral 10 = Strongly agree
Not applicable / Not enough experience 10. Communication and care
My coach listens, explains things clearly, and makes me feel valued. *
1 2 3 4 5 6 7 8 9 10
1 = Strongly disagree 5 = Neutral 10 = Strongly agree
Not applicable / Not enough experience Overall
Overall, how satisfied are you with your coach? *
1 2 3 4 5 6 7 8 9 10
1 = Strongly disagree 5 = Neutral 10 = Strongly agree
